Terms and Conditions

At GrayFox Electronics LLC, we offer a 30 day warranty on our used parts, a 15 day warranty on our Phone Parts, and a Manufacturers on every item purchased through our store. The warranty period begins from the date the product is received by the customer from UPS or USPS or purchased from our store.

The warranty is void if an item is returned without our security marks, or the item has been tampered with in any way.

On all purchases, we advise that you seek a professional who can install the parts.

Please contact us if you have any questions or concerns regarding our products or warranty policy.

At this time, GrayFox Electronics LLC charges 6% tax for merchandise ordered on our website for buyers who live in the state of Virginia. 

The pictures on this website are used to show what the part looks like to help the customer match the defective part to a working replacement part sold on this website.

Please contact us before you purchase the item if you are looking for a particular part number before ordering the product, and we will get back with you as soon as possible.

GrayFox Electronics will not be responsible for extra shipping charges because the customer failed to provide the correct shipping address before we shipped the item.

Please contact us at contact@grayfoxelectronics.com should you have any question or concerns regarding a purchased item from our website. Our staff is here to help you with any problems or concerns you may have regarding our products.

On all returns, please contact us via email at contact@grayfoxelectronics.com or by phone at 757-935-1286 for an RMA number and a return shipping label.

We are here to make sure that you are 100% satisfied with the products you purchase.

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